FEATURE

Split Payments

Give your patrons the flexibility they need with split payments, a feature that allows multiple payment methods to be used in a single transaction. Whether it’s splitting the cost among a group or paying with different sources like cash, credit cards, checks, gift cards, or other payment methods, split payments offer a seamless and convenient checkout experience. Increase customer satisfaction by accommodating their unique payment preferences, all while streamlining the process for your box office staff.

What are Split Payments?

Split payments provide your patrons with increased flexibility, allowing them to divide their purchase across multiple payment methods. This is particularly useful for group purchases, where each person can pay for their own ticket, or for individuals who prefer to use different payment sources.

Customers can complete a single transaction using cash, credit cards, checks, gift cards, custom payments, or even a balance for future payments. Other custom payment types, like in-kind donations, external collection, and other third party services can also be used.

During the checkout process, box office staff can easily add, remove, or modify payment types, ensuring a seamless and personalized payment experience. With split payments, your patrons enjoy greater convenience, making it easier for them to complete their transactions smoothly and efficiently.

Pay for a single transaction with a mix of cash, credit card, gift card, checks, and more.

Who Is This For?

Split payments are an essential tool for event organizers looking to provide a flexible and customer-friendly payment experience. Whether you’re managing a performing arts venue, a museum event, a university production, or a sporting event, split payments give your patrons multiple options to pay in the way that suits them best.

For organizations that offer gift cards or account credits, split payments streamline the checkout process, allowing customers to combine different payment sources for a seamless transaction. By offering this flexibility, you enhance customer satisfaction and ensure that your box office runs smoothly, accommodating a wider range of payment preferences and making it easier for your patrons to attend your events.

Any Sales Channel

Available for online, box office, and phone sales

Unique Payments

Custom payment types, like in-kind donations, external collection, and other third party services

Real-Time Balance

Automatically recalculates remaining amount needed to complete purchase

Why VBO?

One Platform: Advanced Ticketing + CRM + POS

Built from the start with seamless integration making your patrons, staff and management life easier

Proven

We have powered +350,000 events and millions of transactions so you can trust the technology and team to power your growth

Protected

Our world class platform is PCI compliant and in SOC2 certification so you don’t have to worry about data and systems

Powerful

Hundreds of fee-free features: like abandoned cart recovery, ticketless access, ticket upsell, queuing, and over a dozen automated alert options for example – get more, pay less