FEATURE
SeatSocket
Real Time Seat Selection
With VBO Tickets’ SeatSocket technology, your customers can experience real time seat selection, ensuring a smooth and stress-free ticket buying process. Once a seat is selected, it’s instantly guaranteed to the buyer, eliminating the frustration of double-booking or last-minute availability changes. SeatSocket’s instant updates mean that your customers always see the most current seating options, giving them confidence as they choose their preferred seats. The technology is fully mobile-compatible, allowing patrons to select their seats on the go, and offers seamless venue section switching for a flexible and user-friendly experience.
For event promoters, this ensures that your patrons have a positive experience from start to finish, reducing cart abandonment and increasing ticket sales. Experience the efficiency and reliability of real-time seating with VBO Tickets’ SeatSocket technology, streamlining the process for both you and your customers.
What Is SeatSocket Real Time Seat Selection Technology?
SeatSocket is VBO Tickets’ advanced real time seat selection technology that connects directly to your event’s seating map, providing live updates on seat availability. As soon as a customer selects a seat, it is instantly locked and reserved, preventing any chance of double bookings or showing outdated availability. This technology ensures that customers always see the most up-to-date seating options and can confidently make their selection without fear of losing their spot. SeatSocket also works seamlessly across both desktop and mobile devices, offering the flexibility to choose seats from anywhere and easily switch between sections in the venue.
For event promoters, SeatSocket not only improves the ticket-buying experience but also reduces cart abandonment and increases customer satisfaction. With real-time updates and reliable seat selection, you can ensure a smoother, more efficient process, leading to higher sales and a better overall event experience for your attendees.
Live Seat Status
By the millisecond, every seats available or unavailable status is visible to all buyers in the selection phase
Visual Seat Availability
Configurable seat colors and size help visually depict when seats are selected by other patrons
Lock Seats For Purchase
By selecting any number of seats, the buyer instantly guarantees those seats for purchase
Mobile Compatible
SeatSocket works seamlessly on mobile phones and tablets, as well as larger screen devices
Multi Section Capable
Switch between venue sections without missing or disrupting any of the seat selection status activities
Box Office View
Watch the same real time seat selection status updates from the Box Office, not just on your website, from our hyper-efficient plugin
Why VBO?
One Platform: Advanced Ticketing + CRM + POS
Built from the start with seamless integration making your patrons, staff and management life easier
Proven
We have powered +350,000 events and millions of transactions so you can trust the technology and team to power your growth
Protected
Our world class platform is PCI compliant and in SOC2 certification so you don’t have to worry about data and systems
Powerful
Hundreds of fee-free features: like abandoned cart recovery, ticketless access, ticket upsell, queuing, and over a dozen automated alert options for example – get more, pay less
Why VBO?
One Platform: Advanced Ticketing + CRM + POS
Built from the start with seamless integration making your patrons, staff and management life easier
Proven
We have powered +350,000 events and millions of transactions so you can trust the technology and team to power your growth
Protected
Our world class platform is PCI compliant and in SOC2 certification so you don't have to worry about data and systems
Powerful
Hundreds of fee-free features: like abandoned cart recovery, ticketless access, ticket upsell, queuing, and over a dozen automated alert options for example - get more, pay less
Get the Ticketing POS
10-Page White Paper
Deep dive into the features and benefits of a ticketing based Point of Sale platform
